In 1994 Windowmaker became one of the first software companies worldwide to be awarded ISO 9001 certification, the internationally accepted quality standard, which has since been updated to include ISO 9001:2000.
Windowmaker's advanced quality management system is based on the TickIT guide and is subject to regular internal and external audits. TickIT is an organisation supported by the UK software industry to provide guidance to software system developers to achieve the objective of meeting the customers' quality expectations within the framework of ISO 9000.
The 'process' approach of ISO 9001:2000 ensures increased customer satisfaction through effective management and communication practices and directly links business objectives with all aspects of the quality management system. Customers can take comfort from the knowledge that there are efficient, audited systems in place to ensure that the company meets its commitments and addresses any problems promptly.
Windowmaker’s certification includes not just the UK operation, but all international locations.